FAQ
Frequently Asked Questions
Can you print onto canvas?

 

Yes we produce a great many inkjet canvas prints. Code Ice can print on canvas either from your digital image files or after we have photographed and scanned an original artwork.

Our fine art canvas is of the same superior standard as our papers i.e. acid free material with accreditation from the Fine Arts Guild, UK as certified archival museum grade.

 

 

 

 
Can you photograph my artwork?

 

Yes.

There are numerous reasons for photographing artwork and we offer a range of options. Please see our Artwork Photography article

 


Code Ice are specialists in professional art imaging, photography and the handling of valuable artworks

 


 
What paper do you use?

 

We source papers from all the mainstream providers of fine art media for wide format inkjet printing such as Hahnemühle, Breathing Color, Innova Art, Canson. These are are used for both production and custom exhibition prints and our stock will vary from time to time through demand and availability.

We can often accommodate specific paper requests for custom exhibition or gallery print projects; this is discussed in detail with our clients.

We have also produced prints on other media such silk and specialist handmade Japanese paper.

Extra charges may apply.

 

All Innova Art base papers conform to the following archival standards:
DIN6738
ANSI Z93.48-1984
ISO9706

 

 

 
Framing

Is Code Ice a picture framing gallery or do you offer picture framing services or sell picture frames?

No, we are not a framing gallery or art supply shop with a printer tucked away in a back room as an "add-on service".

Our focus at Code Ice is primarily the production of a high end fine art print and we are happy to leave framing to those who do it best.

Note: Code Ice prints should only be handled wearing clean cotton gloves and mounted using genuine archival rated framing materials. When arranging framing for one of our prints you are recommended to use a conservation framer.

 
How do I re-order a print?

Easy - Just contact us by telephone or e-mail.

If you have previously arranged for us to hold a copy of your files we simply output another print to the same exacting standards as the first.

 
What is a giclee print?

The giclée print is a superior quality reproduction which has become most popular in the past decade.

Print files are digitally prepared on a computer with final output using specialist inkjet technology.

Digital capture of the artwork is either by direct scanning on a large dedicated art scanner or by way of high resolution professional photography

 
Do you offer a print proof service?

Yes.

for more details please see here

 
DPI - what dpi is required?

Do I need to "resample" or "interpolate" my images up to 300 DPI for Code Ice to print them?

No. This is a misleading concept that some image editing programs make rather confusing.

Although your image editing software may report 72, 240 dpi (or any other number) for a particular image in actual fact digital images simply have no DPI, because images (by themselves) have no relation whatsoever to "inches".

Relating images from scanners or digital cameras to a physical print size as image editing applications often do, is simply confusing and a rather useless concept since they do so without consideration of what size you actually intend to print the photo in the first place! In other words, reporting 72 DPI for a 2048 x 1536 resolution image is simply choosing a "default" print size of 28.44 inches by 21.33 inches for absolutely no reason, because editing a photo should not necessarily be linked with a specific print size.

Let Code Ice deal with print size and interpolation when we come to print your work.

Stored images such as JPG, TIF and other formats simply have a "resolution" which denotes the number of pixels in an image. Obviously, you cannot translate image resolution such as 2048 x 1536 into dots per inch (DPI) until you select a print size for that image. For example, if we print that 2048 x 1536 image at a width of 10 inches, you will get a print that is approximately 200 DPI (2048 pixels divided by 10 inches). Conversely, if you print the same image at 14 inches wide, you'll get a print that is about 150 dpi. The printing software used by Code Ice is designed to print images at whatever size you specify and will ensure that your images are always printed at optimal resolution.

When you discuss your work with us a primary consideration will be whether your image files contain enough pixels for a given print size.

 
What distinguishes Giclée from other print making methods?

 

Consistency with museum archival standards.

The use of pigment based archival inks rather than dye inks

All our papers and canvases are archival specified and designed by the finest manufacturers.

Giclee is 'on-demand' printing, you have a choice between ordering one or many prints at a time.

Giclee is fast developing and constantly improving technology. We are constantly researching methods and always striving to perfect our production quality.

 
Will the print colors match exactly what I see on my computer screen?

 

A screen image is formed by an  electronic back lit display whereas a print is a reflected image produced on one of many paper types. Each has it's own unique colour gamut and other in-built variables.

The way a picture appears on your screen depends on your screen settings like contrast, brightness, profile and the same picture may appear differently on different screens. It is therefore crucial that your monitor is correctly calibrated/profiled to provide the best chance of colour accuracy.

The same unadjusted image printed on different media can often appear differently as well.

It is possible to achieve a close screen/print match but for optimum colour fidelity proofing is absolutely crucial.

 
How large can my print be?

We print on inkjet roll media with roll sizes up to 111.8cm (44") wide and 12 metres long, therefore it is feasible to print at up to 111.8cm (44") wide X 12 metres long.

Both on canvas and paper.

 

 

 
What type of file format would work best, and what level of resolution?

Your digital file needs to be at least 200 dpi at the desired image size.

Example: you want your image size to be 40" x 30" when it is printed, digital file must be 40" x 30" at 200 dpi or 6000 x 8000 pixels which is approximately 137 Mb file in TIFF format.

For more detailed information please see our File Preparation article.

 
Can I upload my images directly onto your server?

 

Yes.

Our web site Drop Box system makes it extremely easy to transfer your files, up to 2GB at a time.

 
I have photos on disk of my paintings. How would I know if they were suitable for quality prints?

 

The best way would be to upload a file to us using our web site DropBox. We can then make an assessment and advise you on your options.

 
Can you provide a Certificate of Authenticity?

Yes

 

A true giclee print, correctly prepared, acquires an intrinsic value as a piece of artwork as sales in Europe and the US have clearly indicated. A certificate is essential for ensuring the long term value of a true giclée print and protecting the buyers investment.

From 2010 Code Ice can also now identify and register all of it's limited edition prints. This provides security, authenticity and provenance for our artists.

The Code Ice Print Register (CIPR) is a unique identifier and corresponding entry in a secure database plus certificate of authenticty relating to each print produced.

The issue of illegal print copies and forgeries is significant; we believe that the CIPR provides for authenticity and provenance on each fine art print issued by contemporary artists through the Code Ice studio.

Code Ice certificates of authenticity should be signed by both artist and Code Ice print studio.

Please contact us for further information.

 
Do I need an appointment to visit Code Ice?

If you are used to dealing with commercial photo labs or printers then you may find dealing with Code Ice a pleasant surprise. We pride ourselves on the unique, individual attention that we give our clients.

Our core times are Tuesday to Friday, but often appointments can be made outside these times depending on current projects.

Please email us first for an appointment.

 
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